Handle Duplicate Lots or Photos
Duplicates may occur when a photo is submitted more than once or when the same lot is accidentally created again.
Review duplicates before exporting.
A Photo Appears Twice in the Same Lot
- Open the lot.
- Review all attached photos.
- Select the duplicate photo.
- Remove it using the available delete or remove option.
- Confirm that the original photo remains attached.
The Same Item Was Created as Two Lots
Compare:
- Lot numbers
- Photos
- Titles
- Descriptions
- Processing status
Keep the correct lot and remove or discontinue the duplicate when the available controls allow it.
Confirm That It Is Actually a Duplicate
Two items may look similar without being the same item.
Check labels, markings, damage, color, model numbers, and photo backgrounds before removing anything.
A Duplicate Has Already Been Exported
Correct the auction in LotJitsu and create a new export package if the duplicate affects your platform import.
Clearly identify the newer package so it is not confused with the earlier version.